Three warranty questions to ask when buying a used van

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Buying a used van is a big investment and the vehicle you get can have a big impact on your life and business. This is why warranties are an important consideration when choosing where to buy your van from. The issue of warranties can seem complex, but the following three questions can help you to narrow down what might be the best choice for you.

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Will the Consumer Rights Act 2015 be honoured?

When considering used vans for sale Cheltenham or elsewhere, ask your dealer if they are aware of the Consumer Rights Act 2015 and whether this will be honoured. The act places a legal requirement on dealers such as https://cotswoldvancentre.co.uk/buy/used-vans-for-sale/cheltenham to give you a six-month warranty for used vans.

This offers a range of benefits, including the right to get a refund and reject a vehicle if a fault arises within 30 days of buying and the right to get repairs or a replacement if a new fault appears between a month and six months after sale. Repairs can also be requested after 6 months but you must be able to prove that the fault existed when you bought the van.

Do they offer an extended warranty?

Ask your dealer if they offer a warranty that goes beyond that offered by the Consumer Rights Act. Some dealers will offer an extended warranty for a year, for example. Ask whether any extended warranty is provided directly by the dealer or is insurance-based. Insurance-backed warranties can make claims more difficult, due to hidden clauses.

What are the terms of your extended warranty?

Find out about the terms of any extended warranty offered, including any claim limits, mileage restrictions, and general exclusions. A reputable dealer should be able to give you a written copy of warranty terms and conditions. Make sure you read and understand the small print before committing to a purchase. If a dealer is unable or unwilling to offer full written details on the warranty, you may want to consider buying elsewhere.